Shipping Policy

Shipping Policy

Shipping Policy

Last Updated: June 03, 2026

1. Shipping Locations

We currently ship to all major cities and towns across India. Shipping is available to:

  • All states and union territories in India
  • PIN codes serviced by our shipping partners

For international shipping, please contact our customer support team.

2. Shipping Charges

Shipping charges are calculated based on:

  • Order Value: Free shipping on orders above ₹500
  • Location: Shipping charges vary by delivery location
  • Weight & Dimensions: Heavier or bulkier items may incur additional charges

Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

3. Processing Time

Order processing time:

  • Regular Orders: 1-2 business days
  • Customized Orders: 3-5 business days
  • Pre-orders: As specified on product page

Processing time begins after payment confirmation and order verification.

4. Delivery Time

Estimated delivery times:

  • Metro Cities: 2-4 business days
  • Tier 1 & 2 Cities: 3-5 business days
  • Other Locations: 5-7 business days
  • Remote Areas: 7-10 business days

Note: Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, natural disasters, or carrier delays.

5. Shipping Partners

We partner with trusted shipping carriers including:

  • India Post
  • Private courier services
  • Express delivery services

The shipping partner is selected based on your delivery location and order requirements.

6. Order Tracking

Once your order is shipped, you will receive:

  • SMS notification with tracking number
  • Email with tracking link
  • Access to track your order in your account dashboard

You can track your order status in real-time using the provided tracking number.

7. Delivery Address

Important points about delivery address:

  • Ensure your delivery address is complete and accurate
  • Include landmark details for easy location
  • Provide an active contact number for delivery coordination
  • Update your address before checkout if needed

We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Delivery Attempts

Our shipping partners will make up to 3 delivery attempts:

  • First Attempt: On the scheduled delivery date
  • Second Attempt: Next business day
  • Third Attempt: Following business day

If all attempts fail, the order will be returned to us and you will be contacted for further instructions.

9. Delivery Confirmation

Upon delivery:

  • Please inspect the package before accepting
  • Check for any visible damage to the package
  • Verify the contents match your order
  • Report any issues immediately to our customer support

Once the package is accepted and signed for, it is considered delivered.

10. Undelivered Orders

If your order is returned to us as undelivered:

  • We will contact you to confirm the delivery address
  • You may choose to reship (additional shipping charges may apply)
  • Or request a full refund (refund will be processed as per our refund policy)

11. Multiple Items in One Order

If your order contains multiple items:

  • Items may be shipped together or separately based on availability
  • You will receive separate tracking numbers if shipped separately
  • Shipping charges apply once per order (not per item)

12. International Shipping

For international orders:

  • Please contact our customer support for shipping options
  • Additional customs duties and taxes may apply
  • Delivery times may vary significantly
  • International shipping charges will be calculated separately

13. Delays and Issues

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Carrier delays
  • Customs clearance (for international orders)
  • Incorrect or incomplete address
  • Unavailability of recipient

We will keep you informed of any significant delays and work to resolve issues promptly.

14. Contact Information

For shipping-related queries, please contact us:

  • Email: support@priyanshshop.com
  • Phone: +91-XXXXXXXXXX
  • Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

15. Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting on this page.

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